1,What is your MOQ for the products?

　　Answer: We need 10,000pcs for plastic pen,eraser,plastic pen, whiteboard marker,highlighter marker, watercolor marker,permanent marker. 

                  For metal pen, our MOQ is 5000pcs. But you can contact us for further as some regular model can be done in 2000pcs,even 1000pcs.

　　2, What is your payment term?

　　Answer: 30% advanced, balance against B/L copy; if by air, balance need to be arranged before shipping.

                  Payment method: T/T , L/C , WESTERN UNION , PAYPAL.

　　3, How to place an order?

　　Answer: Tell us which product you need and your detailed packing ,quantity, printing information, we make quotation for you. Upon price confirmation, we will make proforma invoice for you to make us deposit.Then we go mass production.Goods can be inspected before shipping. When goods sent out, we will scan bill of lading copy for you to make balance payment.When we receive your payment, documents will send you for customs clearance or shipment released.

　　4, Where is nearest port?

　　Answer: Ningbo port and Shanghai port

　　5, How about shipping?

　　Answer: Sea shipping, courier shipping, air port shipping can be handled by us. And no problem for us to send the goods to your office.

　　6, What is the delivery time?

　　Answer: Normally the lead time is 25 days upon sample approval, but need to check us about current production schedule.

　　7, How about the sample policy?

　　Answer: Free existing samples can be sent you if you can pay for the freight. If you have courier account like DHL, UPS. Fedex, TNT, please tell us. Also you ask courier to collect the parcel from us.

　　8, What format for artwork design?

　　Answer: AI format artwork is preferred,especially for full color printing. PDF,PSD,EPS,JPG is also ok fo us. But the resolution need to be high.

　　9, What else products you can do?

　　Answer: We mainly do writing instrument. But we can help you to find other stationery products or gifts if you need.